- We offer delivery on all Waterbeds for just £50
(Excluding Ireland, Northern Ireland, Highlands and Channel Islands).
Deliveries to the following postcodes carry a £50.00 surcharge
AB, DD, DG, FK, IV 1-36, KA 4-26, KY, ML, PH1-41, PO30-40, & PA
Deliveries to the following postcodes carry a £30.00 surcharge
TR, PL, EX TQ, DT, CT
- Installation £130
Installations to the following postcodes carry a £50.00 surcharge
PO30-40
(Excluding Ireland, Northern Ireland, Highlands and Channel Islands).
Having purchased a new waterbed mattress or other accessories. We will arrange delivery if you are confident enough to install these items yourself. Waterbed bed accessories will usually be dispatched via DPD within 1-3 days.
Once your order has been dispatched your delivery will arrive at your door within one working day. You will receive a text and/or email before to let you know it's due for arrival. You'll have the option to reschedule your delivery, leave it with a neighbour or select a secure location on the property.
Please note that all deliveries can be affected by your location, adverse weather conditions and our stock.
(Standard Delivery)
£5.99 - 7.50
(Excluding Ireland, Northern Ireland, Highlands and Channel Islands).
Deliveries to the following postcodes carry a £10.00 surcharge
DD, DG, FK, IV 1-36, KA 4-26, KW 1-14, KY, ML, PA21-38, PH1-41, PO30-40 & TR
Contact us for delivery charges to the following postcodes
Parts of Scotland, The Highlands and Islands
BT, HS, GY1-8, IM, IV40-63, JE, KA27-30, KW15-17, PA20, PA42-78, PH42-50 & ZE
Order Monday to Saturday for delivery in 1-3 working days (excluding Northern Ireland, Highlands, Channel Islands & Isle of Man). Excludes beds and oversized items, please allow 4 days from your order date before you contact our Customer Service team.
We now offer our H&D Delivery/Installation, this is the new logistics department of Back Care Beds giving us more control over UK wide delivery and installations.
How it works:
Once your order has been placed you will receive a delivery date range. We will contact you before the Friday prior to your delivery with an exact date and a time slot. On the day of your delivery, you will receive a text message within 2 hours of your delivery.
Deliveries will be taken into the room of your choice.
2-man delivery
(Room of choice service)
This is a very popular choice for the customer that prefers the convenience and bespoke feeling, to ensure delivery to a room of your choice. This is a white glove delivery service, with specially trained teams ensuring your goods are delivered safely, securely and on time. You will receive a text and/or email by the close of business on the Monday of your selected week outlining a selected day and 3-hour time slot.
If your delivery has not arrived on time, you must contact the delivery company to get an updated delivery time. If you have still not had a delivery after 24H you should contact a member of our customer service team directly.
(Excluding Ireland, Northern Ireland, Highlands and Channel Islands).
Deliveries to the following postcodes carry a £50.00 surcharge
AB, DD, DG, FK, IV 1-36, KA 4-26, KY, ML, PH1-41, PO30-40, & PA
Deliveries to the following postcodes carry a £30.00 surcharge
TR, PL, EX TQ, DT, CT
Contact us for delivery charges to the following postcodes
Parts of Scotland, The Highlands and Islands
BT, HS, GY1-8, IM, IV40-63, JE, KA27-30, KW1-17, PA20 -78, PH42-50 & ZE
We are only able to offer a 1-Man Doorstep delivery to the following areas:
Northern Ireland, Republic of Ireland, Orkney, Shetland & the Scottish Islands.
This service is mostly only used for deliveries to Ireland, Isle of Man, and Scottish islands. This is not advisable for inner city locations due to heavy goods transport lorries, this is a kerb side delivery only, where this could cause an obstruction to other street users, and you would need to dispose of the left pallet.
United Kingdom & Channel Islands (Jersey & Guernsey) only
Deliveries to the following postcodes carry a £50.00 surcharge
DD, DG, FK, IV 1-36, KA 4-26, KW 1-14, KY, ML, PA21-38, PH1-41, PO30-40 & TR
Contact us for delivery charges to the following postcodes
Parts of Scotland, The Highlands and Islands
BT, HS, GY1-8, IM, IV40-63, JE, KA27-30, KW15-17, PA20, PA42-78, PH42-50 & ZE
